Measures to support accessibility

Pet Divine takes the following measures to ensure accessibility of our website:

• Include accessibility as part of our mission statement.
• Include accessibility throughout our internal policies.
• Integrate accessibility into our procurement practices.
• Appoint an accessibility officer and/or ombudsperson.
• Provide continual accessibility training for our staff.
• Assign clear accessibility targets and responsibilities.
• Employ formal accessibility quality assurance methods.

 

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities.

It defines three levels of conformance: Level A, Level AA, and Level AAA. Pet Divine Website is fully conformant with WCAG 2.1 level AA. Fully conformant means that the content fully conforms to the accessibility standard without any exceptions.

Additional accessibility considerations

Although our goal is WCAG 2.1 Level AA conformance, we have also applied some Level AAA Success Criteria: Images of text are only used for decorative purposes. Re-authentication after a session expires does not cause loss of data. Some videos have sign language interpretation.

 

Feedback

We welcome your feedback on the accessibility of our website. Please let us know if you encounter accessibility barriers:

E-mail: contact@petdivine.org

We try to respond to feedback within 2 business days.

 

Compatibility with browsers and assistive technology

Our website is designed to be compatible with most assistive technologies, however, it may not be compatible with:

• Browsers older than 3 major versions

 

Technical specifications

Accessibility of our website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

• HTML
• WAI-ARIA
• CSS
• JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

 

Assessment approach

We have self-assessed the accessibility of this website by following the Web Accessibility Initiative (WAI)  approach.

 

Formal approval of this accessibility statement

This Accessibility Statement is approved by:

Pet Divine
Communications Team

 

Formal complaints

We aim to respond to accessibility feedback within 2 business days, and to propose a solution within 10 business days.

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This statement was updated on 05 March 2021.